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FAQ

Here are answers to some commonly asked questions...

 

1.  What is the difference between the Mom Yearly Planner and the Mom Academic Planner?
 
The yearly planner follows the calendar year (Jan-Dec) and the academic version follows the school year so it runs from August of this year through July of the next year. Other than the order of the months, the content is the same. 
 
 
2. What are the different planners that you offer?
 

Right now we offer more than 24 different versions of the planner. The covers of each planner are removable, or what we call 'swabble', so you can order any cover for any planner. 

The planners in the right hand, pink column are designed specifically for members of The Church of Jesus Christ of Latter-Day Saints. Unique pages include

  • Scriptures reading charts for the LDS Standard Works
  • A copy of The Living Christ and The Family Proclamation
  • Home Centered Learning/Family Home Evening planning pages. Each page has a cute and inspiring quote and room to write down assignments, lesson plans, family council discussion items, and a monthly focus chosen from the family proclamation.
  • Sunday pages include the curriculum for the month, a scripture quote and room for your write down notes and impressions from Sunday lessons or your own personal scripture study.
  • Ministering page

It also includes the "Home and Family" section.

  • Together Forever - a spread dedicated to you and your marriage
  • "All about me" page. Similar to the 'Child Tracking Pages' now there is a place for all the details of your life.
  • 6 Child tracking pages - Here you can keep track of everything from shoe sizes to present ideas for their next birthday.
  • Family Ideals and Goals, including plans for chores and housework
  • Financial Management and Debt-elimination
  • Emergency Preparedness
  • Home maintenance and cleaning schedule
  • Vacation planning sheet including a packing list and meal planning
 
3.  How much is shipping?
 
Starting now we are offering FREE shipping on all domestic orders!
 
In the past shipping was up to $9.00 per planner. We have adjusted the increased the total cost of the planner and included the shipping cost to provide more transparency on the total cost delivered.
 
If you are ordering from out of the country, the cost is anywhere from $15.00 - $59.00 (I know...OUTRAGEOUS).
 
 
 
 
4.  Shipping
 
When pre-ordering please be patient as orders will not ship for a few months from the time you place your order.
 
During our peak seasons planner orders will be delayed.  Shipping is currently taking longer than usual, it may take a few weeks to receive the order.  We are working to get orders shipped out in the order they were received and are currently backlogged so please be patient.  

Due to popular demand occasionally some items may be on back order. 
 
Please note:  We are not Amazon, we are a small, family run business and we cannot compete with their ridiculously fast 
order fulfillment.  :) 
 
At this time we do not offer shipping to multiple addresses. 
 
 
 
6.  How can I return my planner?
 
If you don't like your planner or are unsatisfied with it, you can return the planner -  as long as you have not written in it - for a full refund, minus shipping.

If the planner is damaged in any way when you receive it, please contact me at: return@intheleafytreetops.com to return the planner for an exchange or to request a discount.

 
7.  Do you offer a PDF version of the planner and what sizes will it print?

We do offer a PDF download for the "Mothers Who Know" planner.  It is designed for an 8-1/2" x 11" print, but can be shrunk down to fit your personal preference.  I have printed it out for a filofax, an arc-discbound, and day planner.  All look fantastic, but I'm sure it depends on the printer you have.  I cannot garauntee a perfect print because of the different capabilities and settings on different printers. They are designed to print borderless.  I personally like to cut the paper to size BEFORE I print and then feed the printer with the right size paper.  
 
 
8.  Do any stores carry the planners?
 
The BYU Bookstore in Provo Utah has them in stock at various times of the year.
 
We also have a booth at The Quilted Bear in Draper and Ogden.  
 
We are also in the 'Locals' store in the Layton Hills Mall
 
And internationally at the LDS Bookstore in Cardston, Alberta and online at: http://www.ldsbookscanada.com/
 
And in the UK at: https://www.ldsbookuk.com/
 


10.  Do you make custom planners?

Not at this time. But we hope to offer fully customizable options in 2021

 
11.  Accessing Downloads 

 You can access your downloads by logging in here: https://intheleafytreetops.com/login.php

 And then viewing your "Order History".

 You should have also received an e-mail from us with a link to download the files your purchased. Be sure and check your junk mail just in case.

 If neither of these options work, please email us at cs@intheleafytreetops.com 

 
 
Extra Information:
 
I really want everyone to be happy with the planners and our customer service, so if there is something that we could improve on, please let me know via email instead of via the socials.
 
Do you have a question not mentioned here? E-mail me and I'll answer your question and get it added to the list: cs@intheleafytreetops.com